Details to keep in mind
A 24-hour change or cancellation notice is requested once an appointment is reserved. *Changes or cancellations with less than 24 hours notice will result in a 100% charge for the service. same day and no-show appointments will result in a 100% charge for reserved services.
For health and safety, all guests are required to sign an Acknowledgment, Release and Informed Consent Form, prior to enjoying The Spa.
Please notify our staff if you are pregnant or have any medical conditions or physical ailments, as certain treatments may not be suitable.
Note that grounded is a completely cell phone- and smoke-free environment. We thank you for your understanding.
*cancellations that occur following/during a holiday require a 72 hour notice. This includes the following holidays: January 1, February 14, Mother’s Day weekend, Memorial Day weekend, Veterans Day weekend, Thanksgiving Break Nov16-29, Dec 20-31.
By signing this Spa Release of Liability and Waiver, I am confirming that I recognize that there may be inherent risks associated with using certain equipment, utilizing the Spa facilities, participating in programs and/or receiving Spa treatments.
acknowledge and agree that I am responsible for my own health; that the Spa staff and/or technicians are not health care practitioners and cannot be expected to diagnose and/or treat individual health problems.
I understand that I am responsible for discussing any questions that I may have concerning my health conditions (if any) throughout any program or treatment at the Spa and should any health-related symptoms occur, I will cease my participation and inform Spa personnel of the symptoms.
In the event that I have reason to believe that medical clearance must be obtained prior to participation in any Spa treatments, therapies, steam, or facility equipment, I agree to first consult a physician and obtain written permission from a physician prior to the commencement of any program, treatment or activity.
By voluntarily choosing to receive Spa-related treatments and/or participate in Spa-related activities and programs, I warrant that to the best of my knowledge, I have no disability, impairment or ailment that prevents me from receiving such treatments and/or engaging in such participation.
Consequently, in light of the foregoing, I hereby release the Spa (and its parent corporation(s)), subsidiaries, affiliated corporations, and their respective officers, directors, shareholders and employees and waive any and all claims, liabilities, or damages for personal injuries that I may experience directly or indirectly from receiving Spa related treatments, utilizing the Spa facilities and/or participation in the programs or activities offered by the Spa.